Veteran roadmap

Request Military and Medical Records

Identify the record you need, use the correct official request path, and track the response.

Who this is for: Veterans, next of kin, and authorized requesters looking for military or VA records.

Your step-by-step roadmap

  1. Name the record and reason

    Separate service personnel records, service treatment records, discharge documents, VA medical records, and private medical records; each may have a different custodian.

  2. Request military service records

    The National Archives explains available request methods and who may request records.

    Request military service records (opens official external site)
  3. Get VA health records

    Use VA's official health-record access options. Do not send health records through ordinary email unless an authorized secure process directs you to do so.

    Get VA medical records (opens official external site)
  4. Track requests

    Keep the request date, method, confirmation, expected response, and follow-up date.

  5. Escalate corrections appropriately

    Record-correction procedures depend on the record and agency. Use the agency's official process or qualified assistance.

Controlling official sources

Links last verified August 30, 2026. Official agencies control eligibility, requirements, deadlines, and program availability.